Frequently Asked Questions
We’ve answered some of our most common questions below to help make your shopping experience as easy and enjoyable as possible. If you can’t find what you’re looking for, our friendly team is always happy to help.
How long does shipping take?
We dispatch orders as quickly as possible.
- Orders are typically dispatched within 1–2 business days.
- Standard shipping generally takes 3–7 business days within Australia.
- Express shipping is available for faster delivery.
- You’ll receive a tracking email as soon as your order has been dispatched.
Do you offer Click & Collect?
Yes!
Simply select Click & Collect during checkout. We’ll notify you when your order is ready for collection from our Kingston boutique.
Please bring your order confirmation when collecting your purchase.
Can I return sale items?
Sale items are considered final sale and cannot be returned unless they are faulty or required under Australian Consumer Law.
Please refer to our Returns Policy for full details.
How do I choose the right size?
Each product includes sizing information where available.
If you’re unsure which size is best for you, we’d love to help. Contact our boutique and we’ll happily provide personalised sizing advice before you purchase.
Do you sell gift vouchers?
Yes!
Gift vouchers are available and make the perfect gift for someone special.
Please contact us or visit our boutique to purchase a gift voucher.
How can I contact Honeysuckle & Lace?
You can reach us by:
- Visiting our Kingston boutique
- Completing the Contact Us form on our website
- Calling us during business hours
- Sending us an email
We’re always happy to help with styling advice, product enquiries and orders.
